Category: Uncategorized

December 16, 2019 (Resolved)

@ 6:13pm EST – The US-East4 region has been updated. @ 5:30pm EST – The US-West2 region has been updated. @ 3:45pm EST – The US-Central1, Northamerica-Northeast1, Europe-West2 and Australia-Southeast1 regions have been updated....

October 21, 2019 – US-East4 (Resolved)

Service has been fully restored, no data has been lost. 16:40 EDT: Service has been restored in the region as of 16:17 EDT but response times remain elevated.  Engineers are still investigating the underlying cause...

October 17, 2019 – US-West2 (Resolved)

Service has been fully restored, no data has been lost. 15:00 EDT: Service has been restored in the region as of 15:00 EDT but response times remain elevated.  Engineers are still investigating the underlying cause...

Incident: June 2, 2019 (resolved)

6:49 PM (EDT): Google Cloud networking issues were resolved and all E2 Shop regions and services are operating normally. 3:55 PM (EDT): Google Cloud is experiencing a multi-region issue. Currently, only us-central region of...

Incident: May 3, 2019 (resolved)

May 3, 2019 1:55 PM EST: Shoptech Engineers have resolved the issue. Service has been restored. No data has been affected. May 3, 2019 1:20 PM EST: The US-East 4 region is operational. Shoptech...

Incident: April 11, 2019 (resolved)

April 11, 2019 10:38 AM EST: Shoptech Engineers have resolved the issue. No data has been affected. April 11, 2019 10:10 AM EST: Increased response times and high error rates have been detected in...

Incident: April 10, 2019 (resolved)

April 10, 2019 3:37 PM EST: Service has been restored. April 10, 2019 3:00 PM EST: Shoptech Engineers have detected higher than normal error rates with session state storing servers.

Incident: Mar 4, 2019 (resolved)

11:32 AM EST: Shoptech Engineers are deploying a new build of E2 Shop to resolve the issue related to local service usage with the E2 Shop Hosted platform. No data is affected by this...