October 21, 2019 – US-East4 (Resolved)

Service has been fully restored, no data has been lost.

16:40 EDT: Service has been restored in the region as of 16:17 EDT but response times remain elevated.  Engineers are still investigating the underlying cause for the initial incident, and are working to return the cluster to normal performance levels.

15:38 EDT: We experienced slow to no response time from US-East4 Virginia server. We are working to resolve this issue ASAP.