Author: SaaS Team

Incident: June 2, 2019 (resolved)

6:49 PM (EDT): Google Cloud networking issues were resolved and all E2 Shop regions and services are operating normally. 3:55 PM (EDT): Google Cloud is experiencing a multi-region issue. Currently, only us-central region of...

Incident: May 3, 2019 (resolved)

May 3, 2019 1:55 PM EST: Shoptech Engineers have resolved the issue. Service has been restored. No data has been affected. May 3, 2019 1:20 PM EST: The US-East 4 region is operational. Shoptech...

Maintenance: May 5 10:30 PM EST 🗓

The E2 Shop SaaS system is scheduled for a Product Update in the US-Central 1 (Council Bluffs, Iowa, USA) and US-East 4 (Ashburn, N. Virginia, USA) Regions on May 5th, 2019 at 10:30 PM...

Incident: April 11, 2019 (resolved)

April 11, 2019 10:38 AM EST: Shoptech Engineers have resolved the issue. No data has been affected. April 11, 2019 10:10 AM EST: Increased response times and high error rates have been detected in...

Maintenance: Apr. 21 10:30 PM EST 🗓

The E2 Shop SaaS system is scheduled for a Product Update in the US-Central1 Region (Council Bluffs, Iowa, USA) on April 21st, 2019 at 10:30 PM EST and is expected to take thirty minutes...

Maintenance: Apr. 14 10:30 PM EST 🗓

The E2 Shop SaaS system is scheduled for a Product Update in the US-West2 Region (Los Angeles, CA, USA) on April 14th, 2019 at 10:30 PM EST and is expected to take thirty minutes...

Incident: April 10, 2019 (resolved)

April 10, 2019 3:37 PM EST: Service has been restored. April 10, 2019 3:00 PM EST: Shoptech Engineers have detected higher than normal error rates with session state storing servers.