Incident: May 3, 2019 (resolved)

May 3, 2019 1:55 PM EST: Shoptech Engineers have resolved the issue. Service has been restored. No data has been affected.

May 3, 2019 1:20 PM EST: The US-East 4 region is operational. Shoptech Engineers will continue to monitor the environment.

May 3, 2019 1:12 PM EST: The US-East 4 region has been placed in maintenance to review high error and response rates.

May 3, 2019 11:55:00 AM EST: Shoptech Engineers have detected higher than normal error rates with session state storing servers.